Did somebody hack your Facebook account and now you can't log in? Don't worry—Facebook takes hacking very seriously and you'll be able to recover your account. Whether you're using the Facebook mobile app or a web browser on your computer, we'll show you how to reset your compromised password using your backup SMS phone number or email address and restore security to your account

Here are some of the most common warning signs of a compromised account: 

  • You’re unable to sign in to your Facebook account.
  • You receive a “password reset” email that you didn’t request.
  • Your friends and followers tell you that they’re getting suspicious direct messages (DMs) from your Facebook Messenger account that look like phishing scams.
  • You notice changes to your Facebook profile information (such as your name, birthday, address, etc.).
  • There are posts or comments on your Facebook page that you never made. 
  • People you don’t know receive friend requests from you.
  • You find sessions you don’t recognize in your “Where You’re Logged In” settings


Tap Need Help?. This link is below the email address and password fields. A menu will appear.
  • If you see Forgot Password? on this page, skip this step.


Enter your email address or phone number. Tap the text box at the top of the page, then type in the email address or phone number that you use to log into your Facebook account.
  • If you never added your phone number to Facebook, you'll have to use your email address.

  • Tap Search. It's a blue button below the text box. This should bring up your Facebook account.

     Set up a recovery email address

    Once you finally gain access to your account, go straight into your “Settings & Privacy” menu. Choose “Settings,” then “General.” From there, you can edit and delete any contact information associated with your account and remove any details that you don’t recognize as your own

    Clean up your account settings

    Your next stop is the “Security and Login'' menu. Download an authenticator app on your mobile device and use it to set up two-factor authentication (2FA) for your Facebook account.